Spot the problem
A rental bicycle has a damaged rear mudguard.
Less chaos. Clear responsibility. Simple maintenance.
Report the problem, make responsibility clear and keep the repair record with the equipment.
A rider mentions a problem at return, but it never reaches the mechanic.
The photo has no bike number and nobody knows which bike to check.
A bike is put back on the rack while it is still waiting for repair.
The next rider is waiting while staff ask whether the bike was checked.
AI-generated illustrative photos, not customer documentation or app screenshots.
A rental bicycle has a damaged rear mudguard.
The rental employee photographs the damaged mudguard.
The rental manager assigns the repair to a bicycle mechanic.

The mechanic replaces and secures the rear mudguard.
The mudguard is repaired; a photo records the finished bicycle. The record remains in the asset history.
Reports the problem with a photo and the affected asset.
Reviews the report and assigns the work to the right person.
Carries out the repair and records the result.
Use the general guide to set up your workspace, assets and access.
How to Start →Issues can be reported before the next rental.
Get bikes back into service sooner. Reduce downtime caused by forgotten issues.
Keep repairs connected to each bike.
Everyone can see who owns the repair and what still needs to happen.
No credit card. Unlimited users. Unlimited assets. All features included.
Commercial pricing starts in 2027. Pricing will be based mainly on assets, not users. Up to 100 assets will not cost more than €20/month; users remain unlimited.